Norma Ochoa

Seven questions your MDM doesn’t want you to ask

If you’ve ever worked with an MDM (Mobile Device Management) to build and manage an Android device fleet, you know how one-sided that relationship becomes once your hardware is in the field. You also know that’s because MDMs are built on a model that chiefly rewards shipping devices, not supporting them. It’s hard to blame …

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Spire Health scales remote patient monitoring with Esper’s cloud API

The pandemic served as a major catalyst for the shift toward in-home patient care, but the need was already there. In fact, in-home care is strongly associated with better patient outcomes. According to a 5-year study, emergency room visits, hospitalizations, and short turnaround readmissions are all reduced for patients who receive in-home primary care.  Fortunately, …

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5G and the Opportunity for Dedicated Device Fleets

Authored by Vikram Kapoor and Radha Kiwalkar According to the Cisco Annual Internet Report– 5G connections appeared in 2019 and will grow over 100-fold to 1.4 billion by 2023. 5G connectivity is evolving into a strong contender for mobile connectivity leaders, driven by the growth of mobile IoT (Internet of Things). By 2023, there will …

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Esper powers a full cycle connected fitness program in 6 months

The fitness industry fundamentally changed a year ago when gyms closed and kicked off the connected fitness revolution — and these changes are here to stay. According to a recent survey, 9 out of 10 adults who regularly exercise will continue to workout at home, even when gyms are an option again. With a strong …

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How Esper Leverages DevOps Best Practices for Device Management

Traditional EMM (Enterprise Mobility Management) vendors push releases using a waterfall release model, resulting in infrequent releases to customers. That’s a long time to wait for new features and updates, especially when you have devices in the field that both you and your customers depend on every day for business operations. But that’s the issue. …

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Building Pipelines on the Esper Console

Chances are, you have a rapidly iterating application, and it’s updated frequently as your team builds new features for your customers. To scale constant, agile innovation, ​​you need a defined static method for rolling out new application versions to your large and potentially varied device fleet.  With Esper Pipelines, you can easily configure your device …

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Ordermark Achieves Shorter Downtime and Improved Customer Service with Esper’s Device Management Solution

In 2020, the restaurant industry finished $240 billion below their pre-pandemic estimated sales, according to Forbes. With no indoor dining, even restaurants that had previously resisted going digital were forced to pivot and begin relying on online ordering to keep their doors open. Driving revenue for restaurants by consolidating online food orders One of the …

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