Wherever you are, favorite coffee place, restaurant, airport check-in, chances are that you’ll interact with digital kiosks. More than ever customers are appreciating the ease of using self-service kiosk experience. Research indicates 60 percent of all customers would visit a retail location more often if kiosks were offered. This trend has driven a high demand for developers who can build agile kiosk app solutions across business verticals from education, healthcare, retail, to finance.
In this article, we are introducing a series on the entire lifecycle of “how to plan, build, and manage your kiosk strategy”. Let’s start with the basics.
What is a Kiosk?
According to the Advanced Kiosks website:
A kiosk is a self-service machine that empowers users to complete tasks at their convenience and pace.
What a kiosk brings to the table is a fully immersive and interactive experience. Self-service keeps the users’ interest and they absorb the information…