When Cultures Clash – Removing Friction Between Dev and Ops

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Eliminating as many bottlenecks as possible in the Software Delivery Lifecycle is essential to competing effectively in the Digital Age. Dev teams must continuously deliver new features and services their customers demand, while Ops teams need to predict and solve problems as quickly as possible, ensuring optimal performance, availability and security. Achieving this state of equilibrium is next to impossible in siloed organizations with staid cultures—a breeding ground for friction and mistrust. In this episode of BMC AMI Z Talk, BMC product management leaders April Hickel and Sam Knutson discuss how modernizing tools, processes and culture, including adopting mainframe-inclusive DevOps, can help organizations continuously deliver high quality apps and services to market more quickly. Below is a condensed transcript of our conversation.

April: Sam, you’ve had a lot of experience working over the last six years, helping large enterprises adapt Agile and DevOps on the…


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